Version 1.0 — Published on Aug 15, 2024
Isaco Type, hereinafter “we”, “us”, “our”, as the website’s operator, is responsible for the personal data of this website’s users, hereinafter “you”, within the meaning of data protection laws, especially the European General Data Protection Regulation, “GDPR” and the Brazilian data privacy regulation, “Lei Geral de Proteção de Dados” or “LGPD”. You should be aware that some key concepts such as “consent”, “legitimate interest” and others are presented without referring to any specific legislation, as we understand that those concepts have been reproduced on the majority of the data protection laws. If there is any specific provision that we have to comply with, considering the The territorial scope of the regulations, we will update this Privacy Policy to ensure that your rights are fully respected.
We recognize the importance of protecting privacy when it comes to personal and financial information. We therefore only collect, process and use your personal data in accordance with the content of this data protection declaration and the applicable data protection laws. In this data protection declaration we inform you which personal data we collect, process and use about you when you use our website or in emails, texts and other electronic messages between you and us.
Our website is not intended for anyone under the age of 16. Persons under the age of 16 are not authorized to provide personal data on or on our website. We would like to point out that we do not knowingly collect data from persons under the age of 16. If you are under 16 years of age, we ask you not to register on our website, not to make purchases on our website, not to use any interactive or public comment functions on this website and not to provide any information about yourself to us, including your name, address, telephone number, email address or any screen name or user name you may use. If we come to the knowledge that we have collected or received personal data from a person under the age of 16 without verification of parental consent, this data will be deleted. If you suspect that we may have data from or about a person under the age of 16, please contact us at the email address given in the “Contact” section.
Types of Data We Collect and Use
We collect certain non-individually identifiable information through tracking technologies as well as other individually identifiable data that you actively submit through the website. Such actively submitted personal data may include your email address, account password, full name, company name, country, postal code, address, telephone number, consumption patterns and product interests. For Brazilians only, may include CPF and CNPJ number.
We use personal data primarily for the purpose for which you originally made them available to us, to improve our products and services, to market research, for personalized marketing and for creating customer profiles.
Provision of the Website
Each time our website is accessed, our system automatically collects data and information from the accessing device. The following data is collected in the process:
• Operating system, browser name and version
• IP address
• Data and time of access
• Location from which you retrieve data from the website
• Content of request
• Websites from which your system reaches our website
• Websites that are accessed by your system via our website.
This data is not stored together with other personal data of the user. This data is collected through log files and cookies, to safeguard our following legitimate interests: to display our website on your computer, to ensure the functionality of the website, to optimize our website and to ensure the security of our information technology systems. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected.
E-commerce Platform
You can place orders and purchase items through the website. In order to conclude a contract with you and to be able to fulfill this contract, we collect the following data from you:
• Domicile country
• Full name or Company name
• Email address
• Phone number
• Billing address and postal code
• Payment details
• For Brazil only, CPF or CNPJ number.
Your information is required to process your order and to fulfill the contract with you. This data can also be used by us to carry out fraud checks. Here we pursue our legitimate interest in our or your protection against unauthorized use of your personal data.
Depending on which payment method you have chosen, we will pass on your payment data to a payment service provider commissioned by us. Some payment services collect this information independently of our website system. In this case, the processing of your payment data is then subject to the data protection provisions of this payment service.
You have the option of setting up a user account. You can find out more details about the user account in our Terms of Use. When an account is opened, we save the information you entered in the online form. You can delete your account by sending an account closure request to email address given in the “Contact” section.
We store your order data for as long as we are obliged to do so according to the statutory retention periods. The order data includes your name, your address, as well as payment and order data.
Disclosure of Information
We work with selected third parties who provide services for us. This is done for the purpose of maintaining our website, to ensure communication with our customers and to provide other services. The personal data that we receive via our website can only be accessed by these third parties on our behalf. We do not authorize these service providers to use your personal data for any other purpose. The following services are provided for us by service providers:
• Website hosting
• Email to customer support
• Organization of email marketing
• Market research
• Payment processing
• Advertising
• Analysis of the use of our homepage
In connection with the payment processors, we can also pass on personal data to financial institutions or other third parties. Your personal data will not be passed on to third parties unless there is a legal obligation to do so. Such an obligation may exist in connection with a legal claim or procedure or if this is necessary to safeguard our rights or legitimate interests or to safeguard the rights and legitimate interests of third parties.
Payment Processors
When you decide to pay with payment processors, your contact data is transmitted to these processors as part of the order thus triggered. The personal data transmitted is mostly name, email, postal code, or other data, which is required for order processing, as well as data related to the order, such as the number of items, order number, amount, etc. This transmission is necessary to process your order, in particular to confirm your identity, to administer your payment and the customer relationship. Please note that payment processors may transfer the personal data to service providers, to subcontractors or other affiliated companies, to the extent necessary to fulfill the contractual obligations arising from your order or to process the data in the order on your behalf.
We do not store or collect your debit/credit card details. That information is provided directly to external payment processors whose use of your personal data is governed by their own privacy policies. The payment processors used on our website are:
• “Stripe” payment provider operated by Stripe Inc. Privacy Policy can be viewed at https://stripe.com/privacy.
• “Mercado Pago” payment provider operated by MercadoPago.com Representações Ltda. Privacy Policy can be viewed at https://www.mercadopago.com/privacy.
Web Analysis Services
In order to protect our legitimate interests, to analyze the use of the website, to improve it and to make it more interesting for you, our website uses the web analysis services listed below. The data used for this purpose are exclusively non-personal.
• “Google Analytics”, a web analytics tool by Google Inc., uses cookies to enable analyzing the use of the website. As a rule, the data about your user behavior gathered by the cookie are transmitted to a Google server in the USA and stored there. In case of activation of IP anonymization in the online services, Google will truncate your IP address in Member States of the European Union and the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of the online services, Google will use the information to evaluate your usage of the online services, to compile reports on these activities, and to provide other services for the website operator relating to the usage of online services and Internet activity. The IP address transmitted by your browser within the framework of Google Analytics will not be associated with any other data held by Google.
You can prevent the storage of cookies of Tracking and Performance by clicking the “Manage Preferences” button or by selecting the appropriate setting on your browser. However, in this case you will not be able to make full use of all the functions of our online services. Moreover, you can prevent the collection of data generated by cookies and their use by Google by downloading and installing the browser plugin available at https://tools.google.com/dlpage/gaoptout. For detailed information on the terms of use and privacy rules, please refer to https://www.google.com/analytics/terms.
• “Microsoft Clarity”, for the analysis of website interactions. The provider is Microsoft Corporation. Microsoft Clarity is a service that can be used to create session records, heat maps, and ML Insights. The data you create/transmit is stored on Microsoft Clarity's servers. For more information about the features of Microsoft Clarity, please visit: https://privacy.microsoft.com/de-de/privacystatement.
You can prevent the storage of cookies of Tracking and Performance by clicking the “Manage Preferences” button or by selecting the appropriate setting on your browser. However, in this case you will not be able to make full use of all the functions of our online services. You may revoke your consent at any time. The lawfulness of the data processing operations already carried out remains unaffected by the revocation. Microsoft Clarity commits itself in its Online Service Terms. It uses the EU standard contract clauses to guarantee the data's protection.
Captcha Verification
Our website uses “Turnstile”, a security solution provided by Cloudflare, Inc., to analyze whether the data input on this website (e.g., in a contact form) is done by a human or by an automated program. This analysis starts automatically as soon as the website visitor enters a website that uses Turnstile. For the analysis, Turnstile evaluates various information (e.g., IP address, time spent on the website or mouse movements made by the user). The website operator has a legitimate interest in protecting his web offerings from abusive automated spying and from spam. The Cloudflare Turnstile privacy policy is available at the following link: https://www.cloudflare.com/privacypolicy.
Share Buttons
We may use the social media plugins of the social networks “Facebook”, operated by Meta Platforms, Inc., and “X”, formerly known as Twitter, operated by X Corp.
The operator of the plug-in receives the information that you have visited the page in which the plug-in was integrated. This happens regardless of whether you are registered with the respective operator. By activating the plugin, personal data is transmitted to the operator of the respective plugin and stored on servers in the USA. We have no influence on which data is transmitted to the operator of the respective plugin, nor can we determine the extent to which the operator collects personal data, for what purpose this data is used and how long it is stored. The operator of the respective plugin uses this data to create user profiles that are used for advertising, market research and/or to optimize its website. Such use of personal data takes place in particular to present you with advertising that corresponds to your interests and to inform other users about your activities on the website. You are entitled to object to the creation of profiles. In order to be able to exercise this right, you must send a request to the operator of the corresponding plugin. You consent to the transmission of personal data to the operator of the respective plugin by clicking and activating the corresponding plugin.
If you are registered with the operator of the respective plugin and logged in to your personal account, the operator of the corresponding plugin can link your visit to the website to your personal account. When you interact with the relevant plugins, this information is also stored in your personal account and made available to your contacts.
For more information on the use of your personal data, please refer to the data protection declaration of the operator of the respective plugin. The corresponding Facebook guidelines, including the data protection guideline, are available at: https://www.facebook.com/policy. The X privacy policy is available at the following link: https://twitter.com/privacy.
Instagram
We may embed content from the “Instagram” social network, operated by Meta Platforms, Inc. If you are logged into your personal Instagram account and click on the embedded content, you can connect the content to your personal Instagram account. This enables Instagram to link your visit to the website to your personal Instagram account. As the operator of the website, we do not know what data is transmitted to Instagram when you click on the embedded content. Further information on data protection at Instagram can be found at: https://instagram.com/about/legal/privacy.
YouTube
We may embed videos on the website which are hosted on www.youtube.com and can be played directly on the website. “YouTube” is a service from Google Inc. When you click on “Play”, YouTube receives the information that you have accessed the corresponding subpage of our website on which the integrated video is located. YouTube also uses cookies to collect information about visitors to the website and to transmit this data to YouTube. This happens regardless of whether you are registered with YouTube or logged into your personal account. If you are logged in to your personal account, YouTube can link your visit to the website to your personal account.
YouTube can save your personal data as a user profile and use this information for marketing, research and/or website optimization. This information is used in particular to display personalized advertising, regardless of whether you are registered with YouTube or not. You are entitled to object to the creation of profiles. This right is exercised by submitting a request to YouTube. Further information on the collection and use of personal data by YouTube and your associated rights can be found in the YouTube data protection declaration: https://www.youtube.com/privacy.
If you are logged into Google, your data will be assigned directly to your account. If you do not want the assignment to your profile on YouTube, you must log out before activating the button. We use videos hosted on YouTube to pursue our legitimate interests in presenting you with content in an appealing and optimized form.
WhatsApp
You can contact us with enquiries via “WhatsApp”, operated by Meta Platforms, Inc. The WhatsApp privacy policy is available at the following link: https://www.whatsapp.com/legal/privacy-policy. In it you will also find information on the settings options for your account.
Forms
When you use our contact forms, we collect and use the personal data needed to reply to your questions or comments. This includes your first or full name and your email address, without which we cannot answer your inquiry. If you enter additional personal data in the “Message” text field as part of your contact request, this will also be recorded to be able to answer your inquiry. When you use our billing information form, we collect and use the personal data needed to record your order details. This includes your full name or company name, email address, phone, country and postal code, without which we cannot process your order. For orders placed in Brazil, we also collect CPF or CNPJ, for the same purpose. When you enter the CNPJ, our website may search for and automatically complete the form with other information about the company in question. Data on Brazilian companies is public and is made available by the Brazilian Federal Revenue Service. We may collect other personal data as necessary in any of the forms, if you voluntarily choose to provide it to us. If you actively make use of our forms, you agree that we may collect, process, and use your personal data, which you voluntarily enter in the contact form, for the purpose of advertising our own products and services.
Newsletter
Your email address may be used by us to send you marketing messages by email. You will only receive such messages if you have registered on our website to receive our newsletter. In addition to your email address, we also collect your IP address and the time and date of registration.
Your email address is saved and used by us to send you newsletters sporadically. It will not be passed on to third parties. The other information is collected to prevent misuse of our services and the email address entered.
You can unsubscribe from receiving such communications at any time by following the unsubscribe instructions within the newsletter or by contacting us at the email address given in the “Contact” section with the unsubscribe you want. Your personal data will be stored until you unsubscribe from the newsletter or you revoke your consent.
Our newsletter contains an embedded tracking pixel, which is a small image stored on our website used to analyze your usage behavior. These data are collected and evaluated in pseudonymised form and are not linked to your personal data. You are entitled to object to the tracking at any time by clicking on the link contained in every newsletter email or by informing us of your objection by email. This information will be deleted after you have unsubscribed from the newsletter.
Data Security
We have taken appropriate measures to protect your data from accidental loss, unauthorized access, use, modification or disclosure. However, you also have a certain responsibility for the security of your data. If you have received a password from us for access to certain areas of our website or if you have chosen one yourself, you are responsible for the confidentiality of this password. We ask you not to pass on your password. We also advise you to be careful when passing on information in public areas of our website. Information that you share in public areas can be viewed by anyone who uses the website.
Unfortunately, the transmission of information over the Internet is not completely secure. Although we do our best to protect your data, we cannot guarantee the security of your personal data transmitted to our website. The transmission of personal data is therefore at your own risk. We are not responsible for circumventing data protection settings or security measures on the website.
Privacy and Third Party Websites
We take all precautionary measures to protect the personal data collected on our website. We store information on servers within the United States of America, hosted by Hostinger International Ltd, “Hostinger”. For more information on Hostinger privacy policy, please see here: https://www.hostinger.com/legal/privacy-policy.
Occasionally, we hire other companies to provide services on our behalf. This includes, for example the dispatch of postal items. The companies commissioned with these services are only provided with the information that they need to provide the service. The companies are prohibited from using the information for other purposes. When we request general demographic information, that information is limited to reporting purposes; the users remain anonymous.
The website may contain hyperlinks to and from third party websites. If you follow a hyperlink to one of these websites, please note that we cannot accept any responsibility or guarantee for third-party content or data protection conditions. Please ensure that you are familiar with the applicable data protection conditions before you submit personal data to this website.
Your Rights
You can view your personal data at any time free of charge as well as information about their origin, recipients or categories of recipients to whom this data is passed on and request the purpose of storage and, if necessary, its correction and/or deletion and/or restriction of its processing.
You also have the right to object to the processing of your data at any time, provided that the processing is carried out to safeguard one of our legitimate interests. In this case, your data will only be processed if we can demonstrate compelling legitimate reasons for the processing that outweigh your interest in excluding the processing, or the processing serves to assert, exercise or defend our claims.
If the processing of your data is based on consent, you have the right to withdraw this at any time. In this case we will no longer process your data unless we are permitted by law. The permissibility of the processing of your data, which took place before your revocation, is not affected by your revocation.
If you are of the opinion that the processing of your data violates data protection laws, you have the right to lodge a complaint with a supervisory authority.
If you are registered with us and would like to delete your registration and personal details from our database, please contact us at the email address given in the “Contact” section.
If you have made personal data available to us, we will send it to you on request in machine-readable form for use by other providers.
Changes of the Privacy Policy
We reserve the right to make changes to our data protection declaration from time to time. The updated data protection declarations will be published on our website. We therefore recommend that you check this page from time to time, especially each time you use the website.
How to Update Your Personal Information
You can help us maintain the accuracy of your personal information. If at any time you would like to update your information or settings, or if you would prefer not to receive communications from us, you can update your settings in “Login”. Please keep your personal information correct, current and complete by regularly updating your personal account. For technical questions and troubleshooting your personal data, please contact us at the email address given in the “Contact” section.
How Long Will Your Personal Data Be Retained?
We may not keep your personal data longer than is necessary to fulfill the purposes for which your personal data was collected, unless we are expressly obliged to keep your personal data longer under applicable law.
Contact
In order to exercise your rights or if you have questions, comments or suggestions regarding the collection, processing and use of your personal data by us, please contact us at hello@isacotype.com.
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